Frequently Asked Question: Choosing a Financial Institution

Question: What’s the role of SmartSAVER’s partner financial institutions in the RESP and CLB application process?

SmartSAVER: When assisting a family to use to apply for the Canada Learning Bond, it’s helpful to explain what will happen next to complete the process. This can help ensure that their interaction with the financial institution goes smoothly.

Here are some helpful tips that community organizations should share with families:

– Families that apply through StartMyRESP to open an RESP and to apply for the Canada Learning Bond, will be asked to choose from one of SmartSAVER’s partner financial institution that offer no fee RESPs. Depending on the applicant’s location, these include: BMO, Meridian Credit Union, RBC Royal Bank, Scotiabank, TD Canada Trust and Vancity.

– Families should choose a financial institution that is convenient to their home or workplace. This will make it easier to complete and sign the application documents.

– Families do not need to have an existing account to open an RESP and to apply for the CLB with a financial institution.

– The follow-up process with each financial institution is different:

  1. All StartMYRESP financial institution partners contact the applicant to complete the application process.
  2. BMO offers an applicant the option to complete the application process over the phone or in person. This flexibility could benefit applicants who live far from a branch or would find it difficult to visit one.
  3. TD Bank applicants can choose their branch location and schedule a follow-up meeting online or over the phone.

– If an applicant deals with one of SmartSAVER’s financial institution partners and feels more comfortable visiting a branch to start their RESP, they may wish to take that bank or credit union’s tip sheet. The tip sheet provides more information about the Canada Learning Bond and lists what an applicant should bring to a branch.

Have questions? Talk to one of our partnership managers about training or to get help in developing your CLB promotion!

Email Luke Connell or Joe March or call 416-966-1418 to chat.